PRODUCT WARRANTY
Warranty periods for Home & Garden products purchased after 1st January 2024
PRESSURE WASHERS | WARRANTY PERIOD |
K2 - K7 | Up to 6 Years: 2 Years Standard +1 Extra Year with Craigmore. Enjoy 3 Additional Years warranty when you register here |
STEAM CLEANERS | WARRANTY PERIOD |
All Steam Cleaners | 3 Years (2 years standard + 1 year when you purchase from Karcher Center Belfast) |
WINDOW VACS | WARRANTY PERIOD |
All Window Vacs | 3 Years (2 years standard + 1 year when you purchase from Karcher Center Belfast) |
VACUUMS | WARRANTY PERIOD |
All Wet and Dry Vacuums | 3 Years (2 years standard + 1 year when you purchase from Karcher Center Belfast) |
HARD FLOOR CLEANERS | WARRANTY PERIOD |
All Hard Floor Cleaners | 3 Years (2 years standard + 1 year when you purchase from Karcher Center Belfast) |
FLOOR POLISHER | WARRANTY PERIOD |
FP303 |
3 Years (2 years standard + 1 year when you purchase from Karcher Center Belfast) |
GUARANTEE FOR HOME & GARDEN PRODUCTS
At Kärcher we test every machine before it leaves the factory and lifetime test every thousandth machine to ensure they will withstand many years of use, long beyond the guarantee period.
Alongside our stringent testing, we offer a manufacturing guarantee on our products. The details for this are below:
· The Kärcher product is covered under guarantee by Kärcher (UK) Limited to be free of defective parts and materials for a period of 24 months from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. (For full list of guarantee periods by product, please see domestic machine list below).
· All guarantee periods commence on the date of purchase and are non-transferable.
· The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.
· This guarantee applies to Home and Garden products (excluding accessories and detergents) used for domestic use only and shall not apply to any products used for commercial purposes.
Guarantee Exclusions:
The Kärcher Guarantee is a manufacturing cover for your domestic product. This Guarantee shall not apply to defects caused by:
- Misuse
- Neglect
- Accidental Damage
- Wear and tear
- Improper storage
- Installation or careless handling
- Frost damage/heat damage
- Alteration not carried out or authorised by Karcher approved supplier
- The use of incorrect supply voltage
- Contaminated water supply
- Unsuitable chemicals
ATTENTION
Hose coupling with Aquastop on the water connection of the device will cause damage to the pump
Never use a hose coupling with Aquastop on the water connection of the device. You can use an Aquastop coupling on the tap.
Use a garden hose (fabric reinforced, diameter at least
1/2 inch (13 mm), length at least 7.5 m, with commercially available quick coupling)
Karcher Center Belfast shall not be liable in any event at any time for any indirect or consequential loss or damage.
The rights and benefits under warranty are additional to your statutory rights which are not affected by this guarantee.
Guarantee periods for Home and Garden machines in domestic use:
Please note: when you buy a Home & Garden machine directly from Karcher Center Belfast, your proof of purchase automatically validates the +1 FREE extra year guarantee. Product registration is not required for this however, product registration is required within 28 days of purchase to validate the extended 3 year guarantee for Pressure Washers. This guarantee is applicable to Home and Garden Pressure Washers (including accessories in the packaging box provided with the device) intended for domestic use only. It does not extend to products intended for commercial use. The guarantee does not apply to accessories or detergents sold separately (without a Home and Garden device).